Information: my grandson came home with two hermit crabs, small to medium-sized, from a Beach vacation in New Jersey. They were in a small plastic container with gravel and a small shell for their food no water. After assuming that can't be right I did some research and purchased the following:
10 gallon tank
Sand substrate
Water dishes ( regular and salt)
Food dish
Greenery, miss, logs, 5 shells
Top of tank is mesh so I covered with saran and a towel to help with heat/humidity
Some concerns:
I got a 7 watt hermit heating mat which I put in the back of the tank and it may not be enough
My thermometer / humidity gage is placed in the middle of the tank. The heat is around 72 and 73 degrees but I've been keeping the humidity between 85 and this morning it was 91 I'm not sure that's 100% accurate
I spray 3x a day especially the moss, to help with humidity
I failed because I bought the hermit crab food so now I've been putting in vegetables oh, nuts that are safe for the hermit crabs oh, and some fruit.
I changed both the waters and food daily
Concerns
my two hermit crabs were in painted shells. And in the tiny plastic crate for 2 weeks before learning that was horrible. Once I transferred them to the 10 gallon tank on 8/11 with the extra shells, the medium one thankfully changed its shell three times.
the smaller one buried itself immediately, I have not seen it at all with the exception of shedding its blue painted shell and took on another one. I have no idea where that one is at all.
The larger one I have seen buried under the moss. Meaning is I lift the moss I see a tiny piece of the shell. But doesn't seem to have moved at all
My concerns are not seeing them move at all not even sand marks but I'm still learning.
Questions
From all I have read on your posts, this could be stress-related but since I haven't seen either one of them I have no idea if it's molting either
I don't think they've been out for water as it doesn't seem like it has been touched or food as I literally cut and counted the food that I put in and it's still there each day.
There is no harsh smell so I have temporarily ruled out death.
Is there anything more I should be doing to ensure they are properly taken care of? Am I missing anything?
I'm concerned about the heat in the tank so I'm guessing 7 watt isn't enough but yet the humidity seems ok thus far. Should I get a higher watt and if so.. What is safe for a 10 gallon?
Any help, guidance, suggestions are so appreciated. Crazy how invested I am in their well being

Note. I have no idea if they are male or female or the type of crab they are. I have barely seen them since coming home. My grandson said the medium one has a purple and white claw but I thought it was more beigy brown. Anyway that's all for now. Thank you again.