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Re: LiveHermitCrabs.com

Posted: Sun Jun 15, 2014 6:59 pm
by jillybeans
Not yet, in fact I realized I had chosen ground shipping by accident and requested to change it & never heard back. So, I kind of have foot in mouth now about defending them lol. I just hope I hear back before they're are sent so I can change that for the crabs sake.

Re: LiveHermitCrabs.com

Posted: Sun Jun 15, 2014 7:51 pm
by SachOfSCP
jkd87 wrote:Not yet, in fact I realized I had chosen ground shipping by accident and requested to change it & never heard back. So, I kind of have foot in mouth now about defending them lol. I just hope I hear back before they're are sent so I can change that for the crabs sake.
They won't ship the crabs that way (I think depending on wherein the menu you are you only have that choice despite it not actually being one), so at the least you will hear from her on the difference in pricing before she ships them.

I am honestly ready to cancel the Aussies from my order & just get my straws. Has anyone who DIDN'T order Aussies gotten their order yet?

Re: LiveHermitCrabs.com

Posted: Sun Jun 15, 2014 9:44 pm
by jillybeans
Straws are the only thing I can get in NJ besides pp. I should just get a bunch next time I go & save a few for people who want them on here. Unfortunately they don't give the option of size. I got two very beautiful & healthy jumbos.

Re: LiveHermitCrabs.com

Posted: Sun Jun 15, 2014 9:48 pm
by FloridaSun
No one that I know of has gotten any word or crab...

Re: LiveHermitCrabs.com

Posted: Mon Jun 16, 2014 11:50 am
by mom23
I heard from her! I told her I'd post on the forum because we all want to know.

Short version~something to do with documents/clearance/paperwork taking longer (on THEIR part) with fish & wildlife on Indonesian order. A second order from Indonesia was delayed due to storms in the seas there. Also waiting for clearance with fish & wildlife for clearance on import of Aussies. They are collected and ready to be shipped to her as far as she knows. As long as no further special paperwork is needed it should be a go.

I think she is as frustrated as we are and she has her hands tied with red tape. I don't know what all is required on the import/export of live creatures, but I assume it's not simple and it may be a bit of a waiting game. I don't think she has a lot of say in the matter and has to roll with the punches with suppliers from other countries and the red tape etc. That of course is my opinion.

Don't shoot the messenger!




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Re: LiveHermitCrabs.com

Posted: Mon Jun 16, 2014 12:42 pm
by SachOfSCP
So in theory, this means we are still looking at a minimum of 3 weeks on ANY order (a week for shipping, 2 weeks' destressing), regardless of species I am guessing. Not to sound TOO bitter but it sure hasn't stopped her from taking orders in the meantime.
I'm just wondering how all this will go (regardless of whose "fault" it is) when we're looking at early July (minimum) before the orders from January start shipping; people who have ordered recently won't get their crabs till Christmas :(

LiveHermitCrabs.com

Posted: Mon Jun 16, 2014 12:58 pm
by mom23
Could be??? She didn't specify any timeline for shipping. I *think* one Indonesian order is in but she is awaiting a second. I ordered Aussies so regardless I'm on the wait list since they'll ship together. I have no idea how it'll turn out. Couldn't even begin to guess. I think once they're in everyone will get theirs. Those of us that ordered early will just have the longest wait.


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Re: LiveHermitCrabs.com

Posted: Mon Jun 16, 2014 3:43 pm
by Hermycrabitat21
mom23 wrote:I heard from her! I told her I'd post on the forum because we all want to know.

Short version~something to do with documents/clearance/paperwork taking longer (on THEIR part) with fish & wildlife on Indonesian order. A second order from Indonesia was delayed due to storms in the seas there. Also waiting for clearance with fish & wildlife for clearance on import of Aussies. They are collected and ready to be shipped to her as far as she knows. As long as no further special paperwork is needed it should be a go.

I think she is as frustrated as we are and she has her hands tied with red tape. I don't know what all is required on the import/export of live creatures, but I assume it's not simple and it may be a bit of a waiting game. I don't think she has a lot of say in the matter and has to roll with the punches with suppliers from other countries and the red tape etc. That of course is my opinion.

Don't shoot the messenger!




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yay you heard from her :D its not the news we were hoping for but its something.

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Re: LiveHermitCrabs.com

Posted: Mon Jun 16, 2014 3:44 pm
by Hermycrabitat21
jkd87 wrote:Straws are the only thing I can get in NJ besides pp. I should just get a bunch next time I go & save a few for people who want them on here. Unfortunately they don't give the option of size. I got two very beautiful & healthy jumbos.
did you say new Jersey? where in Nj have you found straws?

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Re: LiveHermitCrabs.com

Posted: Mon Jun 16, 2014 5:03 pm
by jillybeans
Hermycrabitat21 wrote: did you say new Jersey? where in Nj have you found straws?

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Brookdale Pet Center in Bloomfield NJ. It took a couple days for the guy to get them in, it was awesome!
http://www.brookdalepetcenter.com

Re: LiveHermitCrabs.com

Posted: Mon Jun 16, 2014 6:21 pm
by FloridaSun
mom23 wrote:I heard from her! I told her I'd post on the forum because we all want to know.

Short version~something to do with documents/clearance/paperwork taking longer (on THEIR part) with fish & wildlife on Indonesian order. A second order from Indonesia was delayed due to storms in the seas there. Also waiting for clearance with fish & wildlife for clearance on import of Aussies. They are collected and ready to be shipped to her as far as she knows. As long as no further special paperwork is needed it should be a go.

I think she is as frustrated as we are and she has her hands tied with red tape. I don't know what all is required on the import/export of live creatures, but I assume it's not simple and it may be a bit of a waiting game. I don't think she has a lot of say in the matter and has to roll with the punches with suppliers from other countries and the red tape etc. That of course is my opinion.

Don't shoot the messenger!




Sent from my iPhone using Tapatalk

Where do the Ruggs come from? I've heard both Australia and Indonesia... I just keep my fingers crossed. I wish there were a way to find ruggies in Florida. I found a entire tank of teenie E's in Daytona but I'm nervous about their personalities and am really looking forward to some sweet ruggies.

Re: LiveHermitCrabs.com

Posted: Mon Jun 16, 2014 6:26 pm
by mom23
Indonesia


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Re: LiveHermitCrabs.com

Posted: Mon Jun 16, 2014 6:33 pm
by FloridaSun
Thank you...

Re: LiveHermitCrabs.com

Posted: Mon Jun 16, 2014 6:37 pm
by wodesorel
FloridaSun wrote: Where do the Ruggs come from? I've heard both Australia and Indonesia... I just keep my fingers crossed. I wish there were a way to find ruggies in Florida. I found a entire tank of teenie E's in Daytona but I'm nervous about their personalities and am really looking forward to some sweet ruggies.

From Japan in the North to just above the Australian territory (islands) in the South, all throughout Indonesia and even into the South China Sea (Taiwan). The real question is where are the suppliers at that are collecting and making them available. That information isn't readily available.

Re: LiveHermitCrabs.com

Posted: Mon Jun 16, 2014 6:43 pm
by CrabbyJ
So by what you posted it could be another month+ it's looking like for either species?