It's just easier to repost the photos then to try and find that thread.

This is what a zebra littorina looks like whole:

And what it looks like once it's been modded:

And this is an extremely heavy and thick shell that was in the process of being modded before she found something better. You can see the hole starting along the spiral and the discoloration where the shell innards are being worn away:

Still don't know HOW they do it, but it doesn't take them long to get started on making changes - just a few months! A full gutting seems to take at least a year though. It might be a mechanical rubbing that wears it away, or it could be something more acidic than the shell that they secrete to dissolve it.